Privacy Statement

Last Updated: Mar 20, 2023

Flagler Health, Inc. (“Flagler,” “our,” or “we”) is committed to protecting the privacy and privacy choices of our online visitors and others whose personal data we receive. This Privacy Statement describes our policies and practices on the collection, use, and storage of information on www.flaglerhealth.io (“Site”), and also applies to personal information which we obtain and process other than through the Site, including personal information about our customers, end-users, vendors, or service providers.

When Flagler accesses patient information, Flagler does so as a Health Insurance Portability and Accountability Act (HIPAA) business associate of a healthcare provider.  Flagler’s collection, use, and disclosure of patient information is governed by HIPAA and the business associate agreement with the healthcare provider, and not by this Privacy Statement.  Consistent with HIPAA and the business associate agreement with the healthcare provider, Flagler uses and discloses patient information only for purposes of the healthcare provider’s treatment, payment, and healthcare operations; and for limited administrative and management purposes of Flagler.  

Please note that the Site might offer links to other websites that are owned or controlled by third parties. This Privacy Statement applies only to Flagler’s Site. We do not control or endorse the content of any third-party sites and cannot accept responsibility for the privacy practices of any websites not controlled by us. We encourage you to review the privacy policies of any third-party sites.

Information we collect on our Site

We have designed our Site so that visitors can navigate and view Site content without providing any personal information to us, other than IP address. This section describes information that visitors might choose to provide, as well as our practices for the automatic collection and use of IP address and other non-personal information and a visitor’s navigation through the Site.

Information you provide. Through your use of the Site, you may choose to provide us with your contact information and name.  For example, a health care professional may fill out a contact form on the Site requesting additional information about our services.   

Information we collect automatically. In order to improve the online experience of website visitors, we routinely collect IP address and certain non-identified information about our visitors and their use of the Site. For example, we record the IP address of each computer/device that logs onto our Site, which allows us to maintain communication with your computer/device during your visit. We also use “cookies,” which are small text files that are placed on your computer/device. Cookies allow us to identify how you move through the Site and any specific content you visit, and allow us to identify your computer/device the next time you visit so that we can bring you information you may be interested in. In addition, we hire third parties to provide services for us, and these third parties may also place cookies on your computer. Your Web browser allows you to disable these “cookies,” although parts of the Site may not work efficiently without cookies.

We may also place advertisements on third parties’ websites. These third parties may track website usage information, as well as information on “click-throughs” from an advertisement to our Site. This helps us understand the effectiveness of our advertising. This information is not personally identifiable.

Information provided to us outside our Site

We also receive personal information in ways other than through our website. For example, we collect information about individual representatives of our customers and potential customers for the purposes of communicating with such customers and potential customers and providing our services.  The personal information we collect in this context includes name, contact information, and any other information that is provided to us during the course of doing business. 

We also collect information from job applicants in both paper format and digitally.  

We also maintain records of our visits with physician customers and their attendance at educational and other events we host. 

We also collect information from our vendors, suppliers, consultants, professional advisors and other third parties for the purposes of managing and operating our business. 

Personal information is given the same protection by us, whether we receive it through the Site or by other means. This Privacy Statement applies to Personal information collected or received by us, no matter how the information was received.

How we use the information we collect

We use personal information for a range of purposes:

  • To respond to your specific inquiry or request, and to provide you with information and access to resources that you have requested from us.
  • To provide, operate and maintain the Site, and to improve system security and administration;
  • To process and complete transactions and to manage customer relationships;
  • To provide our services and to carry out research and development to improve our services;
  • To assess financial, credit or insurance risks arising from any relationship or prospective relationship with a customer, service provider, or other partner;
  • To communicate with our advisors, consultants, and investors. 
  • For other legitimate business purposes.

Flagler does not sell or otherwise provide personal information to third parties for the third parties’ marketing purposes. We may also aggregate the device-related and analytics information we collect, which helps us to improve the Site by monitoring interest in the content, understanding how visitors navigate the Site, and diagnosing any problems with the Site. If you choose to provide personal information to us, we may combine that information with IP address and the non-personal information collected through cookies, to help us understand your specific interests.

Disclosure of information to third parties

We disclose personal information to the service providers we work with (e.g., consultants, advisors, technology services providers), who have agreed in writing to maintain the privacy and security of any personal information they receive from us. We may disclose information to third parties in connection with our services.  We may also disclose personal information as required by law, in connection with financing or sale of operations.   

Consent to global processing of your information

Although Site content is intended for a U.S. audience only, Flagler uses third-party service providers in the normal course of business, and some of those providers may be located outside the United States. Any personal information that you provide or we collect, may be made available to these providers if necessary for the conduct of our business; this means your information may be transmitted to a different country. We take reasonable measures to ensure your personal information remains protected to the standards described in this policy, wherever it is processed. Your use of the Site means you consent to these transfers.

Your privacy choices

In your use of the Site, you may make choices about the data we receive and how we use it.

Do Not Track Signals/Online Tracking. Some Web browsers may be set to send a “Do Not Track” (DNT) signal to the websites you visit. This signal instructs the website to not collect information about your activities across different websites. The Site currently does not respond to DNT signals. However, Flagler does not “track” your activities on any third-party websites or applications (except for monitoring of your interaction with any of our advertisements on third-party sites), and we do not select content based on your activities on third-party sites or applications.

Receive information about Flagler. If you provide personal information to us, you may be asked whether you wish to “opt in” to future communications. If you choose to “opt in,” we may from time to time send you information about products or services. You may change your mind at any time by following the instructions in any email communication we send you.

Cookies. As noted, your Web browser settings allow you to reject all cookies. Please be aware that the Site functions may not work well if you choose to do so.

Other requests. You may submit a personal information request to us at [support@flaglerhealth.io], including a request to know what information we have, or request to amend, update, or delete the personal information you have previously given us.   We will make reasonable efforts to accommodate all such requests.

Children’s privacy

Flagler is a digital health company, and our Site content is not applicable to children.  We do not intend to collect personal information from children under age 13. If you believe that your child has submitted personal information and you would like to request that their information be removed from our systems, please contact us at [support@flaglerhealth.io]. We will make reasonable efforts to comply with your request.

Our commitment to data security and protection

Flagler understands the importance of securing personal information against theft, loss, alteration, or misuse, and we use industry-standard technologies to protect the security of information. Despite these reasonable efforts, we cannot guarantee that such loss will never occur. There is always a risk that a third party, without our authorization, might unlawfully access our systems or otherwise access personal information.

If you have concerns about your personal information

If you have any questions about this Privacy Statement or about your personal information, you may contact us at the below address: Albert Katz Email: legal@flaglerhealth.io.If you wish to receive a response by email, please be sure to include your name, postal address, and email address.

Changes to our privacy statement

From time to time, we may revise this Privacy Statement. When we do so, the changes will be prominently posted on this section of our Site, along with the date the changes were made. Our intention is to use personal information in accordance with the Privacy Statement in place at the time the information was collected. If we change the way in which we use or share personal information, you will be given an opportunity to choose whether to allow us to use your information in those new or different ways.